Privacy Policy

This Privacy Policy explains how Zhanglong Cao (“we”, “us”, “our”) collects, uses, and shares information when you use the PromptlySocial mobile application (the “App”) and related services (the “Service”).

If you have questions, contact us at cao.zhanglong@gmail.com.

Summary

• The App helps you generate and manage social media post drafts.
• We collect account information you provide, content you submit for generation, and basic technical data needed to operate the Service.
• Purchases are processed by Apple; we use purchase and transaction data to deliver token/credit entitlements.
• We do not sell your personal information.

Information We Collect

1) Information you provide

Depending on how you use the App, you may provide:

• Account information (for example, your email address and sign-in identifiers) when you register or sign in.
• Content inputs you enter into the App, such as prompts, topics, style selections, and draft text you want generated or edited.
• Support communications (for example, emails you send to us).

2) Information collected automatically

When you use the App, we may automatically collect:

• Device and app information, such as device type, OS version, app version, language, and time zone.
• Log and diagnostic information, such as IP address, timestamps, error reports, and performance data.

We use this data to operate, secure, and improve the Service.

3) In-app purchase information

If you purchase tokens/credits:

• Apple processes payment information. We do not receive your full payment card details.
• We may receive or process purchase-related identifiers (for example, product identifiers, transaction identifiers, and purchase/receipt data) to verify purchases and deliver entitlements.

4) Data stored locally on your device

Some information may be stored on your device (for example, draft content and app state) to improve your experience.

How We Use Information

We use information we collect to:

• Provide the Service, including generating content, saving drafts/history, and syncing account-related features.
• Authenticate you, manage accounts, and prevent fraud/abuse.
• Process and verify purchases and deliver token/credit entitlements.
• Maintain and improve the App, including debugging, performance monitoring, and feature development.
• Communicate with you, including responding to support requests and service announcements.

How We Share Information

We may share information in these situations:

1) Service providers

We may share information with vendors who help us operate the Service (for example, hosting, databases, analytics, and AI generation services). They may process your information only to provide services to us.

2) AI processing

If you request AI-generated content, your inputs (and potentially previous context you include) may be sent to an AI processing service to generate outputs.

Please do not include sensitive personal information (for example, government IDs, bank details, passwords) in prompts or content you submit.

3) Legal and safety

We may disclose information if we believe it is reasonably necessary to:

• comply with applicable law, regulation, legal process, or governmental request;
• enforce our terms and policies; or
• protect the security, integrity, or safety of the Service, our users, or others.

4) Business transfers

If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

Social Sharing and Clipboard

The App may help you share text by copying content to your device clipboard and/or opening third-party apps or websites.

• Clipboard: When you tap copy actions, the App places text on the clipboard so you can paste it elsewhere.
• Third-party platforms: When you open external platforms (for example, social networks or web pages), their own privacy policies apply.

We are not responsible for the privacy practices of third-party platforms.

Data Retention

We keep information only as long as necessary to:

• provide the Service;
• maintain your account;
• comply with legal obligations; and
• resolve disputes and enforce agreements.

Retention periods can vary depending on the type of data and why we collected it.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

Depending on your location, you may have rights to:

• access, correct, or delete your personal information;
• object to or restrict certain processing; and
• request a copy (portability) of certain information.

To make a request, contact us at cao.zhanglong@gmail.com. We may need to verify your identity before fulfilling requests.

Children’s Privacy

The Service is not intended for children under 13 (or the minimum age required by your jurisdiction). We do not knowingly collect personal information from children.

If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.

International Data Transfers

If you access the Service from outside the country where our servers are located, your information may be transferred and processed in other countries. These countries may have data protection laws different from those in your jurisdiction.

Changes to This Policy

We may update this Privacy Policy from time to time. We will update the effective date above when changes are made. If changes are material, we will provide additional notice as required by law.

Contact Us

Zhanglong Cao
Support: cao.zhanglong@gmail.com
Website: zcao.space